Last Updated: October 24, 2025
CapitalCrest Advisory Ltd. ("we," "our," or "us") is committed to maintaining the highest standards of confidentiality and security for our clients. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.
We collect personal information necessary to deliver customized financial advisory services and satisfy regulatory requirements. This includes:
Our processing of personal data is guided by specific business and legal needs:
| Purpose | Data Involved | Legal Basis (Canada / PIPEDA) |
|---|---|---|
| Responding to inquiries | Name, email, phone number | Implied or Express Consent |
| Anti-Money Laundering compliance | Identity verification documents | Legal Obligation under PCMLTFA |
| Website optimization | IP address, cookie preferences | Legitimate Business Interest |
We do not sell, rent, or trade client personal information. We may share data with trusted third-party service providers (such as secure data hosting platforms or regulatory compliance auditors) who are contractually bound to protect your information. We may also disclose information when required by law or to comply with regulatory authorities like FINTRAC.
Under PIPEDA, you have specific rights regarding your personal information:
To exercise these rights, or to submit a formal inquiry, please contact our privacy officer at [email protected]. If you feel your concerns have not been addressed, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC).